For rural gîtes on week rental :

Before your stay

The owner must send to you for the reservation:
A leasing agreement Lists of France with the obligatory mentions:

• Lodging approval number
• Dates, prices
• The prices are for a week (subject to modifications): arrival envisaged Saturdays with 16:00, and the departure, Saturdays following at 10 a.m. for the rural lodgings. With the night for the Bed & Breakfasts, lodgings of stay and camp-site.
• Loads included/understood or not included/understood (fixed price of 8kwh/jours included)
• How many people
• Animals yes - no
• A detailed descriptive card of the lodging
• General terms of sales to the back of the contract

contact your insurance company inform and check that your contract covers the damage well being able to be caused with the lodging at the time of your stay.
Your contract “multirisk private life” generally includes/understands a clause “holiday”.

In case of cancellation: The reservation service will propose an insurance ( 4% of the price of the hiring) guaranteeing the refunding of the payments carried out to a total value of 80% in case cancellation of the stay on serious grounds as defined in the insurance contract.

To live your stay well

Capacity: If the number of tenant exceeds the reception capacity envisaged, and without prior agreement, the owner reserves the right to refuse the additional tenants, or to perceive an increase.

Reception of the animals: An owner will be able to refuse or limit number or category the access to the animals in his lodging. A flat-rate amount could be required at the time of animal reception.

Deposits: On your arrival and after a precise inventory of fixtures, it could be to you asked a deposit (amount indicated on the leasing agreement). There will be restored to you after control, at the time of the departure, if no degradation is noted. In the event of damage noted, the restitution will carry out by taking of account the necessary delay with development an estimate of repair and repairing of the places.

Visitor's tax: Some town decided to institute a visitor's tax in order to improve the tourist equipment; in the majority of the cases, it is not included in the hiring price of the lodging. It is perceived directly on the spot.

Holiday voucher: For all the lodgings in reservation service, and for all lodgings affiliated to National agency of holiday voucher, you can pay your stay by holiday vouchers.

Certificate of stay: With your request, our services can establish you a certificate of stay to Gîtes heading of France, certifying your arrival in a labellized lodging.

Maintenance of the lodging: Cleaning is the load of the tenant for the period of hiring and before the departure. Lodging must be left in perfect state. At the time of inventory, state of cleanliness will have to be noted by the two parts. If it is not suitable, the expenses of household could be at your charge. In the same way, the tenant will be able to require a complement of cleaning to those who arrived if he estimates that cleanliness is not sufficient. The relay cannot be held for person in charge for this reason and no complaint will be accepted.

Smokers and nonsmokers space : In accordance with the law, the collective spaces reserved to the hosts are nonsmokers spaces. Do not hesitate to tackle this question at the time of the reservation.

Litigation: Any complaint will be taken into account only if she is formulated near the Relay of the Lodgings of the department in the three days which follow your arrival in the lodging.